Support Subscriptions

Concurrent offers technical support for developers and organizations building serious solutions based on Cascading.

Please contact sales@concurrentinc.com for pricing information.

See the chart below to compare our offerings, and review our Licensing and Support FAQ.

Annual Subscription Options for Cascading

Community Premium Enterprise
# Named Users n/a 5 5
License Agreement Apache License Agreement 2.0 Apache License Agreement 2.0 Commercial License
w/Indemnification
Hours n/a 10 x 5 24 x 7
Hours of Operation n/a 8 am – 6 pm PT Mon-Fri – -
Support Channel Forums only Forums, Email, Web Forums, Email, Web
Number of Cases n/a Unlimited Unlimited
P1 Response Time n/a 2 Hours 2 Hours
P2 Response Time n/a 8 Hours 4 Hours
Hot Fixes
Training Class Discount 15% 15%

Learn more about Concurrent’s Training Courses to get you started with Cascading.

Hadoop Distributions Certified with Cascading

Concurrent has tested and certified Cascading to run on the Apache Hadoop (v 1.0) distribution. Consequently, Cascading will run on any other other Hadoop platform that is API-compatible with the Apache version.

Contact us if you are interested in Cascading certification for other Hadoop distributions.

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